Q
What is the primary material used in metal pallet rack, and why is it chosen?
A
The primary material is mild steel, which is chosen for its strength, durability, and resistance to rust, making it suitable for both indoor and outdoor use.
Q
How do I determine the right size for my needs?
A
The right size depends on the dimensions of your pallets, the height of your warehouse, and the loading capacity you require. We can also assist you in determining the most suitable fit.
Q
Can you customize the height of the racks?
A
Yes, we offer customizable and adjustable heights to properly accommodate different cargo sizes and storage environments.
Q
What types of goods are suitable for metal pallet racks?
A
Stacking pallet racks are suitable for a wide range of palletized goods, including food and beverages, retail products, and industrial materials.
Q
What is your average production lead time?
A
Our standard production lead time is 3 to 4 weeks upon receipt of the formal order and initial deposit.
Q
What happens in case any quality issue is identified after delivery?
A
Te Rui accepts full responsibility for any manufacturing defects and provides prompt solutions, including product replacement or refunds.