Frequently Asked Questions (FAQ)

The optimal system is determined by your pallet and carton specifications, throughput velocity, inventory turnover model, and warehouse architectural dimensions. Guangzhou Heda Shelves Co., Ltd. conducts an engineering audit of these operational metrics:

Standard Selective Pallet Racking provides 100% immediate accessibility to each pallet position, making it the proven standard for distribution centers and 3PL warehouses with high SKU diversity. If your inventory comprises fewer SKUs with larger batch quantities per item, high-density systems such as Drive-In or Radio Shuttle Racking eliminate multiple service aisles, increasing floor space utilization by up to 75%.

Refrigerated and blast freezer facilities incur substantial electrical operating costs per cubic meter. Guangzhou Heda Shelves Co., Ltd. recommends Radio Shuttle Racking or Drive-In Racking for maximum volumetric density. We specify low-temperature-grade structural steel and corrosion-resistant hot-dip galvanized finishes or cold-room-certified electrostatic epoxy-polyester powder formulations.

Yes. Many modern supply chain centers combine pallet bulk storage on upper levels with manual pick faces or carton flow lanes on ground levels. Furthermore, rack-supported mezzanines integrate selective racking structures underneath while providing upper-level work floors for kitting, packing, and sorting.

Guangzhou Heda Shelves Co., Ltd. has specialized exclusively in industrial racking and commercial storage fabrication since 2001. Operating modern production workshops spanning over 30,000 square meters with an experienced team of 300+ professionals, our facility processes roughly 30,000 tons of certified steel monthly. All production stages, including continuous roll forming, automated CNC punching, robotized welding, and automatic powder coating, are managed in-house for end-to-end traceability.

Our quality management and structural fabrication processes comply with international market regulations:

• CE Marking: Certified under Certificate No. 2435-CPR-8605159 (EN 1090-1 structural execution).
• ISO 9001:2015: Audited Quality Management System under Certificate No. 18624Q00169R0M.
• RoHS Compliance: Surface coatings tested free of hazardous substances and toxic heavy metals.
• Material Traceability: Mill test certificates (MTC) supplied for certified Q235B and Q355B structural steel grades.

Yes. Guangzhou Heda Shelves Co., Ltd. provides comprehensive OEM and ODM services for international material handling distributors, racking dealers, and general contractors. We customize upright pitch spacing, beam connector tab styles, customized roll profiles, custom RAL corporate powder colors, load capacity plaques, and packaging according to client branding guidelines.

We welcome client visits and third-party audit agencies (such as SGS, TÜV, Bureau Veritas, or Intertek). In addition to pre-shipment dimensional and coating thickness verifications, our internal QC department provides complete inspection documentation before container sealing.

To prepare an accurate engineering layout and itemized bill of materials (BOM), please provide:

• Warehouse architectural floor plan (AutoCAD .dwg or detailed PDF) with clear overhead height and column grid.
• Pallet dimensions: Width, Depth, Total Load Height (including pallet base), and gross load weight per pallet.
• Forklift make, mast model, minimum turning aisle clearance, and maximum lifting reach.
• Stock turnaround requirements (FIFO or LIFO) and facility operational ambient temperature.
• Local building seismic risk requirements or floor slab load capacity parameters.

Standard selective pallet racks, medium-duty shelving, and standard warehouse accessories typically complete fabrication within 15 to 25 working days. Large turnkey projects exceeding 500 tons, specialized radio shuttle systems, or heavy industrial mezzanine platforms usually require 25 to 45 working days, confirmed during technical sign-off.

Guangzhou Heda Shelves Co., Ltd. accommodates standard Incoterms 2020 including FOB (Guangzhou, Shenzhen, Foshan), CIF, CFR, and EXW. Goods are export-packed with heavy-duty steel strapping, protective corner edge boards, and moisture-resistant stretch wrap, loaded safely for Full Container Loads (FCL 20GP/40HQ) or Less than Container Loads (LCL).

No. We provide free 2D AutoCAD storage layouts and capacity assessments. For confirmed orders and engineering reviews, our design office delivers detailed 3D color renders and structural elevation views to assist facility management in validating picking workflows before steel fabrication begins.

Each container shipment includes an itemized packing checklist, clearly labeled component tags, and comprehensive English assembly blueprints illustrating column anchoring, frame bracing, beam locking pin placement, and safety accessories. Furthermore, we provide video assembly guides, remote engineering video calls, and can dispatch on-site technical installation supervisors upon request.

Yes. When projects are located in active seismic areas (such as Japan, the Philippines, or Indonesia), our engineers incorporate local earthquake ground acceleration parameters into static calculations, incorporating heavy-duty baseplates, floor chemical anchors, and reinforced horizontal/diagonal bracing systems. For outdoor environments, full hot-dip galvanizing provides extended anti-corrosion protection against weathering and moisture.