Q
What are your standard trading terms?
- Payment Terms: T/T 30% deposit after order confirmed, 70% balance paid against bill of lading. L/C and O/A are also available.
- Lead Time: Normally 20-25 days after deposit received.
- Sample Policy: Samples are always available for each model and can be ready in 7-15 days once payment is received.
- Shipping Port: Shanghai / Nanjing, China.
- Discounts: Volume discounts are provided for large quantities.
Q
How will my goods be delivered?
- Sea Freight: Rates will be calculated once the destination port is confirmed.
- Designated Agent: You may provide details of your nominated freight forwarder for direct shipment handling.
Q
What services do you provide?
- Product inquiries answered promptly within 12 hours.
- Direct consultation with professional English-speaking representatives.
- Comprehensive OEM & ODM services for custom storage structures.
- Engineering teams available for tailored structural calculations.
Q
What is the standard order and purchasing process?
Design drawing → Drawing confirmation → Quotation → Proforma Invoice (PI) → PI confirmation → 30% deposit → Production → Quality inspection → Balance payment → Final dispatch.
Q
What core advantages do you offer?
- Flexible Payment: O/A terms of 40-60 days available.
- Production Speed: Expedited manufacturing arrangements for urgent orders.
- Cost Efficiency: Competitive factory-direct pricing.
- Warranty: Two-year warranty with complimentary replacement parts.
Q
What are your MOQ requirements and tooling policies?
- MOQ: No strict minimum limit, but standard orders fitting a 20ft container (~15 tons) receive the most favorable unit costs.
- Tooling Fee: Mold development costs are paid prior to initial production and are eligible for partial or full refunds once volume thresholds are met.