QWhat’s your trading terms?
- Payment terms: T/T 30% deposit after order confirmed, 70% balance paid against bill of lading. L/C O/A also available.
- Lead time: Normally in 20-25 days after deposit received.
- Sample policy: Samples are always available for each model. Samples can be ready in 7-15 days once payment received.
- Shipping port: Shanghai / Nanjing China.
- Discounts: We offer good discounts for large quantities.
QHow can I deliver my goods?
- Sea Freight: We will update sea freight once we know your sea port where goods will be delivered.
- Agent designated by client: Please tell us the contact details of your shipping agent and we will arrange to deliver the items.
QWhat is your service?
- Your inquiry related to our products or price will be replied to in 12 hours.
- Well-trained and experienced staff to answer all your inquiries in fluent English.
- OEM & ODM, any of your customized racking we can help you to design the product.
- We have very experienced professional engineers to make the best solutions.
QWhat is the purchase process for your product?
Design drawing → Confirm drawing → Quotation → PI → Confirm PI → Arrange 30% deposit → Manufacture → QC inspect → Pay balance → Shipping
QWhat’s your advantage?
- Payment: We can do O/A 40-60 days.
- Lead time: Rush order we can offer fast delivery.
- Factory price: Direct sale competitive price.
- Warranty: Two years warranty, the broken parts will be replaced and sent to you.
QDoes DONGJIAN have MOQ limitations and how are tooling fees handled?
- MOQ: No, but good quantity comes with a good price. We recommend regular orders fit at least one 20ft container (about 15 tons).
- Tooling Fee: Charges apply before the first order for opening a new mold, and the cost will be partially or fully refunded after reaching a certain order quantity.